Our basic stance
That is our goal for office work: every task can be done at any time and from any place with an internet connection.
For everyone who works in the office – from assistants and clerks to management.
An ambitious demand, yes. Where work (still) runs up against limits, we acknowledge that. But we take a close look at whether those limits really have to exist.
Why digital?
Going digital is not an end in itself. Some things can stay analogue. But when in doubt: digital. Both the company and the people who work there benefit.
More economical.
More adaptable.
Less burden.
More freedom.
More in the article ‘Digitalisierung im Office lohnt sich’ (German)
Make Work Visible
When people talk about their shared work, they often mean something different from everyone else. Usually nobody notices – until things start to grind.
Often everyone is amazed at what it reveals – for example, how often a manager is needed in processes.
Only when everyone looks at the same picture can change happen without friction.
Our approach
Four phases with clear steps. Choose a phase to see its steps.
Phase 01 · Analysis
Together with the people involved, we look at their actual work: which processes exist, what happens outside them, which tools are in use and how information flows.
We record what is there: processes, activities, tools, information paths and roles.
We make the current state visible so that everyone looks at the same picture instead of five different ones in their heads.
In use: a digital whiteboard on which the map of your processes takes shape.
Phase 02 · Design
From the shared picture of today emerges a picture of how the work can run more simply, more leanly and more digitally. Many of the ideas come from the employees themselves.
Together we draw the target picture: this is how work should run in future.
What can go, what can be simpler, and what can be done better digitally? This is where we plan going digital. A step that disappears doesn’t need to be digitalised in the first place.
In use: the whiteboard for the target picture and a procedure in which employees contribute ideas, rate them and prioritise them together.
Phase 03 · Implementation
Now the target picture becomes reality: first digital, then automatic, then with AI. And where a suitable tool is missing, we build it.
Information is freed from paper and fixed places. Any work becomes possible from anywhere.
Digital processes carry on without anyone lifting a finger – no retyping and no forwarding by email.
AI takes over where fixed rules aren’t enough. It reads, sorts and helps decide.
With AI we build the right tools: where there aren’t any yet, where Excel is overloaded or where standard software has gaps.
In use: a change board with all agreed measures – and, depending on the task, tools for digitalisation, automation and AI.
Phase 04 · Ongoing support
Some measures are done in two weeks, others take months until they are introduced and practised. Day-to-day business often lacks the energy for this: as soon as nobody follows up any more, other things become more important again.
We stay at your side regularly: we facilitate the change process, follow up and keep progress visible. That also applies if you implement things yourself. And if you need hands-on help with implementation, we are happy to pitch in.
In use: the change board – guiding principles, all measures and what is being implemented right now, at a glance.
Arrange a conversationImprovements at every level
We start at the individual workplace and work our way forward: through the processes between roles to the whole organisation. The same path applies at every level.
We start with individual people, where the work actually happens. Much can be made easier right there: with a simpler process, an automation or the right tool.
From one workplace to the next, connections appear. Where does this piece of paper come from? Where does this information go? This reveals processes that reach across roles and departments.
Then we don’t just improve individual spots but the processes of the whole organisation, right up to its boundaries. Within those boundaries, the results can also be put into practice.
The next step is a conversation.
In a free introductory call we will look together at
where your work can become simpler and more digital.
No obligation. You don’t need a finished plan yet.